Support service:


Our Partners about us

iVisa service that allows almost instantly to make online visa invitation has become an effective business solution for many companies. Comfortable service, functionality and attractiveness to visitors is appreciated in the hospitality industry both by huge and small hotels.



iVisa is an extremely useful online service created by our long-term partners. For several years the hotel complex "Cosmos" successfully uses online reservation system developed by TravelLine so the new product was really interesting for us as well.

"Cosmos" hotel was launched to iVisa in March 2012 and currently the service is already producing appreciable benefits to us. The development of the product seems to be invested with much effort. iVisa is very easy in use, the system is stable and error free. The speed with which the visa invitation is issued deserves a special praise. For the receipt of the documents it is sufficient to introduce only the bare minimum of personal data and pay your order by credit card.

Larisa Chigarinova

head of external relations and advertising department of Intourist Hotel Group.


Nevsky Hotels Group

We have installed online-service in the end of 2011 and for the past six months the selling of invitations on our web-site has doubled. is a very convenient service that has conquered us with its functionality, ease of use for our employees as well as for foreign visitors of the web-sites of our hotels. It is really comfortable for our guests to get visa support invitation directly after they make a payment with credit-card on the website of our hotels. And it is also convenient for us to monitor the dynamics of growth of invitations sale and of rooms booking in one place. In addition, the project provides support around the clock for our guests and promptly resolves any issues related to both the service itself and immigration laws of Russian Federation.

Integration of the module on the official web-site of the hotel chain "Nevsky hotels group" has actually increased the number of orders of visa invitations as well as of hotel rooms.

Ilya Kapustin

managing director of the group of hotels Nevsky Hotels Group



iVisa service integrated into the site is an excellent supplement to the already represented there online-booking service. Now foreign tourists who want to stay in one of our hotels are able to quickly and easily arrange online visa invitation. To pay for the service it is enough to have a banking card.

iVisa does not only help to attract new customers but also relieves the hotel staff from the work with visa support documents. If necessary, we can create visa invitations directly in our online account in ivisa system. The absence of middlemen is a definite advantage of iVisa. The task of providing visa support, which is always tedious and routine, now can be solved in just few minutes.

Korzhenevskii Victor

deputy head of the guests' reception and detention of facilities department of AZIMUT Hotels


"Grand Hotel Kazan"

"Grand Hotel Kazan" is a modern hotel with the highest level of service. That's why we try to give our guests the widest possible choice of qualitative services. iVisa allows us to meet the needs of foreign visitors who require visa support. Now any foreign tourist can go to our website and get the necessary documents within few minutes. And it is difficult to get confused as the iVisa interface is very well designed.

It's particularly pleasant that the service perfectly matches with the design of the site As a result the person receives the impression that he uses our proprietary service. This greatly increases the loyalty of guests who use visa support service.

Stolyarova Diana

manager of booking department "Kazan Hotel Group" LLC, "Shalyapin Palace Hotel" and "Grand Hotel Kazan"



We cooperate with iVisa for 3 years and use Russian Visa Invitation booking module. We get confirmation within 1 minute and embassy ready documents. Great work!

Alan Jones


What is a visa invitation?

According to the law, citizens of the most countries in the world must have a special document for getting a visa – a visa invitation.

Who has the right to give invitations?

Invitations can be given by Russian tour operators or hotels, which have been registered in MFA of Russia and which have their own touristical reference number.

How can you use iVisa?

If you place iVisa reservation form on the homepage of your company, Internet-users will be able to order invitations without your participation.