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Frequently Asked Questions

Can I pay for visa invitation online?

Yes, you can pay for visa invitation with your credit card Visa or Mastercard during the complition application form. You should make sure in advance that your credit card account has sufficient funds to pay that amount.

Can I pay with someone else's credit card?

No, the service is available only when you pay with your credit card. Otherwise, the hotel reserves the right to cancel the order.

Is it possible to make a refund?

Payment for visa invitation is not refundable.

What is a visa invitation?

According to the law, citizens of the most countries in the world must have a special document for getting a visa – a visa invitation.

Who has the right to give invitations?

Invitations can be given by Russian tour operators or hotels, which have been registered in MFA of Russia and which have their own touristical reference number.

How can you use iVisa?

If you place iVisa reservation form on the homepage of your company, Internet-users will be able to order invitations without your participation.