1. Introduction

This Privacy Policy ("Policy") describes how iVisaOnline ("we", "us", or "our") collects, uses, stores, and protects personal data of users of the website ivisaonline.ru ("Website").

By using our Website, you agree to the terms of this Policy. If you do not agree with any provisions, please discontinue use of the Website.

2. Data We Collect

We may collect the following categories of personal data:

Contact information: name, surname, email address, phone number
Passport data: passport number, date of birth, nationality (required for visa invitation processing)
Travel details: entry and exit dates, cities to visit, purpose of travel
Payment information: credit card data is processed exclusively by our payment provider and is not stored on our servers
Technical data: IP address, browser type, operating system, cookies

3. How We Use Your Data

We process your personal data for the following purposes:

Processing visa invitation orders and related services
Communicating with you regarding your order
Processing payments
Improving our services and Website functionality
Complying with legal obligations
Sending informational messages (with your consent)

4. Legal Basis for Processing

We process personal data based on the following legal grounds:

Performance of a contract (providing visa invitation services)
Consent of the data subject
Legitimate interests of the operator (service improvement, analytics)
Compliance with applicable laws

5. Data Storage and Security

We implement organizational and technical measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Data is stored on secure servers using SSL/TLS encryption.

Personal data is retained for the period necessary to fulfill the purposes of processing, but no longer than 3 years from the last interaction with the user, unless otherwise required by law.

6. Data Sharing

We may share your data with the following categories of recipients:

Payment processors (for payment processing)
Government authorities (when legally required)
Visa document processing partners (to the extent necessary for service delivery)

We do not sell or share your personal data with third parties for marketing purposes.

7. Cookies

Our Website uses cookies to ensure proper functionality, analytics, and personalization. You can disable cookies in your browser settings, but this may affect Website functionality.

We use the following types of cookies:

Essential: required for Website operation and authentication
Analytics: Yandex.Metrica, Google Analytics — for traffic analysis
Advertising: Google Ads — for displaying relevant advertisements

8. Your Rights

Under applicable law, you have the right to:

Access information about your personal data that we process
Request correction of inaccurate data
Request deletion of your data
Withdraw consent to data processing
Lodge a complaint with the relevant data protection authority

9. Contact Information

For questions regarding personal data processing, please contact us:

Email: [email protected]
Website: ivisaonline.ru

10. Changes to This Policy

We reserve the right to modify this Policy at any time. The current version is always available on this page. We recommend checking it periodically for updates.